Application Process
- Membership Violations before booking
- What are PadSplit's income requirements?
- What is the status of my application?
- I didn't pass the background check. Can I get my money back?
- What is PadSplit?
- How do I apply for PadSplit Membership?
Booking a Room
- Can I book any room at PadSplit?
- What should I know about signing a minimum commitment at PadSplit?
- Will my room have a closet?
- Do homes have cable? Can I have cable installed?
- Are PadSplits handicap accessible?
- When do I get my address and move-in details for my PadSplit?
Membership Rules
- Membership Rules
- Three Keys Policy
- Fines and costs for violations of the Membership Rules
- What should I do if I see a PadSplit rule being broken?
- What is PadSplit’s policy on violence inside of the home?
- What is a TPO and how do I file one?
Payments
- My payment is not going through
- Can I change my billing frequency or Dues Day?
- Do I have to have a credit or debit card on file?
- Will my weekly rate ever increase?
- How do I make a payment?
- How do I update my payment method?
Member Perks
Resources for Members
- Food Resources
- Payment Resources
- Housing Resources
- Legal Services
- Job Services
- Substance Abuse Resources
Moving In
Life at PadSplit
- Help! I'm locked out of my room/home
- What is considered an emergency? When should I call 911?
- Why can't I change the temperature on my thermostat?
- Where is the PadSplit office located?
- Parking at your PadSplit
- Some of my items are missing or stolen. What should I do?
How to Navigate the PadSplit Dashboard
- How do I reset my password?
- Where do I find my lock codes?
- How do I send another Member a "Shout Out" or "Call Out"?
- Where can I find the Membership Rules?
- Where do I find my address and room number?
- How do I change my email address?