Application Process
- What is PadSplit?
- How do I apply for PadSplit Membership?
- What are the approval criteria for Membership?
- What are PadSplit's income requirements?
- Can I still become a Member if I’m self-employed or currently unemployed?
- Will PadSplit pull my credit during the application process?
Booking a Room
- Milestone Reward Promo Codes
- PadSplit Member Promo Codes
- What is a Backup Booking?
- What are Stay Rewards?
- What does it mean if a room requires additional approval by the host?
- Can I book any room at PadSplit?
Membership Rules
- How do I rate my PadMates?
- Member Score
- Membership Rules
- Member Conduct at PadSplit
- Fines and costs for violations of the Membership Rules
- What should I do if I see a PadSplit rule being broken?
Payments
- Payment Dispute Policy
- My payment is not going through
- Can I change my billing frequency or Dues Day?
- Do I have to have a credit or debit card on file?
- Will my weekly rate ever increase?
- How do I make a payment?
Member Perks
Resources for Members
Moving In
- What is your refund policy on Move-In day?
- What time can I arrive at the house on move-in day?
- Can I cancel my move-in?
- Can I change my move-in date?
- What can I bring to a PadSplit?
- Help! I've got to the home but the lock won't work.
Life at PadSplit
- There is a repair needed in my home. How do I submit a Maintenance Request?
- Resolving Common Co-Living Issues
- Messaging your PadMates
- Camera Policy
- Review Your House
- Messaging your Host
How to Navigate the PadSplit Dashboard
- Can I change my profile photo?
- How do I refer someone to PadSplit?
- How do I reset my password?
- Where do I find my lock codes?
- Where can I find the Membership Rules?
- Where do I find my address and room number?
Transfers and Move-Outs
- How to Complete Your Move-Out
- How can I transfer to another PadSplit location, and what are the requirements?
- Can I cancel my scheduled transfer?
- Proof of Residency & Letter of Recommendation Requests
- My Host requested that I move out
- I've decided to stay. How do I cancel my move-out?