Application Process
- Membership Violations before booking
- What are PadSplit's income requirements?
- What is the status of my application?
- My application wasn't approved. Can I get my money back?
- What is PadSplit?
- How do I apply for PadSplit Membership?
Booking a Room
- What is a Backup Booking?
- What are Stay Rewards?
- What does it mean if I don’t meet the enhanced screening criteria?
- What does it mean if a room requires additional approval by the host?
- Can I book any room at PadSplit?
- What should I know about signing a minimum commitment at PadSplit?
Membership Rules
- How do I rate my PadMates?
- Member Score
- Membership Rules
- Member Conduct at PadSplit
- Fines and costs for violations of the Membership Rules
- What should I do if I see a PadSplit rule being broken?
Payments
- My payment is not going through
- Can I change my billing frequency or Dues Day?
- Do I have to have a credit or debit card on file?
- Will my weekly rate ever increase?
- How do I make a payment?
- How do I update my payment method?
Member Perks
Resources for Members
- Food Resources
- Payment Resources
- Housing Resources
- Legal Services
- Job Services
- Substance Abuse Resources
Moving In
Life at PadSplit
- Messaging your PadMates
- Camera Policy
- Rate your house
- Messaging your Host
- Help! I'm locked out of my room/home
- What is considered an emergency? When should I call 911?
How to Navigate the PadSplit Dashboard
- How do I reset my password?
- Where do I find my lock codes?
- Where can I find the Membership Rules?
- Where do I find my address and room number?
- How do I change my email address?
- How do I refer someone to PadSplit?
Transfers and Move-Outs
- How do I request a letter of recommendation from PadSplit?
- My Host requested that I move out
- What should I do on move-out day?
- I've decided to stay. How do I cancel my move-out?
- I need to move homes. How do I transfer to another PadSplit?
- I'm scheduling a move-out date. What will I be refunded?